We're Here to Help

Experiencing problems? Take a look at our FAQs first to see if that helps.
If your inquiry is of a more personal matter, feel free to drop a line at support@filmfestivallife.com.


FAQs

? Help, I forgot my password!
! Just open the log in pop up, hit "Forgot Password?" and follow the instructions on how to reset your password.
? How can I delete my account?
! We're still working on how to automate this. For now please send us an email at trashme@filmfestivallife.com and we will delete your account for you.
? How can I delete my account?
! We're still working on how to automate this. For now please send us an email at trashme@filmfestivallife.com and we will delete your account for you.
? As a festival, how long will I be able to access my submission panel and work with submitted films?
! The full functionality for assigning submitted films to your selection committee, evaluating the films, editing the film status, getting in touch with the filmmakers and exporting all information will be possible until March 15th. 2021.
? I have a question about FFL's shutdown. How can I get help?
! Address any inquiry related to the sutdown to support@filmfestivallife.com